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ARTICLE
Year : 2012  |  Volume : 2  |  Issue : 1  |  Page : 32-40

Technology Challenges in E-Service Accessibility


Department of Computer Science, Himachal Pradesh University, Summer Hill, Shimla, Himachal Pradesh, India

Correspondence Address:
Amar Jeet Singh
Department of Computer Science, Himachal Pradesh University, Summer Hill, Shimla, Himachal Pradesh
India
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Source of Support: None, Conflict of Interest: None


DOI: 10.4103/0976-8580.93233

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E-governance faces many technological challenges that common enterprise often would not expect. These challenges arise out of the very nature of these systems. E-governance has the capacity to provide high-quality government services to citizens and businesses, irrespective of their status, and bringing transparency, speed, reliability, and consistency in handling governance as whole. Due to technological problems in the actual implementation of the solution, E-government solutions cannot reach the masses. E-government services are in their infancy stage in many developing countries. Currently, many E-government services are acting as passive agents and delivering static information from government to citizens rather than acting as an active agent and hold two-way communications. This paper discusses various problems that come in the path of the proliferation of E-government services.


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